Inquiry in the Wrong Inbox
When messages arrive across four channels, it is easy to miss one. That could be the inquiry that costs you the sale.
Lead-Management • Posteingang • Omnichannel
Every Inquiry.
One Inbox.
mobile.de, email, WhatsApp, and Instagram: Autaxo brings every customer inquiry together in one place. Reply from one inbox and never lose another lead.
- mobile.de inquiries
- Reply directly
Four Channels, One Central Inbox
Customers contact you through the channel they prefer. Autaxo brings every channel together, so you no longer have to jump between a portal, inbox, and smartphone.
mobile.de
Purchase inquiries and messages from mobile.de arrive directly in your inbox, linked to the relevant vehicle in your inventory.
Your sales inboxes come together centrally in Autaxo. No more switching between your email client and the vehicle file.
Customers often prefer WhatsApp. You answer their messages in the same inbox without using a personal phone.
Instagram direct messages become leads, so social media inquiries no longer get lost in the daily rush.
From First Contact to Closing the Sale
The inbox is not an isolated mailbox. It is the beginning of your sales process. Inquiries, vehicles, status, and customer history all work together in Autaxo.
One Inbox for Every Channel
mobile.de, email, WhatsApp, and Instagram come together in one place. No more five open tabs or constantly switching between apps.
Reply Directly from Autaxo
Answer every message through its original channel without leaving the software. Customers receive your reply where they contacted you.
Connect Every Inquiry to a Vehicle
mobile.de inquiries arrive with the requested vehicle. Price, features, and status appear right next to the message.
Never Lose an Inquiry
Every inquiry becomes a lead with a status: open, in progress, or answered. You can see at a glance which inquiries still need a response.
Collaborate as a Team
Multiple salespeople work in the same inbox and see what has already been completed. No duplicate replies and no forgotten customers.
From Inbox to CRM
The first contact becomes part of the customer history. Notes, follow-ups, and buyer matching connect seamlessly with customer management.
Reply Faster, Sell More
Every inquiry in one place, ready to answer and linked to the relevant vehicle.
Set up your inboxWhy Scattered Inquiries Cost Revenue
In the used car trade, the dealer who replies first and reliably wins. Scattered channels make that difficult.
Hours Before a Reply
Respond too late and the customer may choose a faster dealer. In the used car trade, short response times can determine who closes the sale.
No Shared Team Overview
Without a shared inbox, nobody knows who has already answered which inquiry. Customers receive duplicate replies or no reply at all.
Missing a Channel?
Do you use other inquiry sources? Let us know. We are continually improving Autaxo.
Suggest a channelLead Management FAQ
Which channels come together in the inbox?
Inquiries from mobile.de, your email inboxes, WhatsApp, and Instagram all arrive in one Autaxo inbox. You answer them in one place instead of switching between multiple apps and portals.
Can I reply directly from Autaxo?
Yes. You reply directly from the inbox through the relevant channel. Customers receive your response where they contacted you, whether by email, WhatsApp, Instagram, or mobile.de.
Are inquiries automatically assigned to a vehicle?
Inquiries from mobile.de include the requested vehicle and are linked immediately. You can see the vehicle, price, and status next to every message without searching.
Can my team work together in the inbox?
Yes. Multiple employees can access the same inbox and see what has already been answered. Communication remains consistent, with no duplicate replies or missed messages.
Does an inquiry become a lead in the CRM?
Yes. An incoming message becomes a contact with a complete history. Inquiries, notes, and follow-ups connect with customer management, turning the first contact into a traceable sales process.
Do I need a personal account for WhatsApp and Instagram?
No. The channels connect to your business presence. Your employees communicate from Autaxo without using personal phone numbers or accounts.
Never Miss Another Inquiry
Try Autaxo free with no time limit and bring all your channels into one inbox. Cancel monthly.
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