Lead-Management • Posteingang • Omnichannel

Every Inquiry.
One Inbox.

Manage leads centrally, match them to customers automatically, and respond faster with structured customer details and concise summaries. Available channels depend on your enabled integrations.

See how it works

mobile.de inquiries
Email
WhatsApp: available soon
Instagram
Reply directly

Connected Channels, One Central Inbox

Autaxo brings supported and enabled channels together, reducing the need to jump between a portal, inbox, and smartphone. WhatsApp connectivity is coming soon.

mobile.de

Purchase inquiries and messages from mobile.de arrive directly in your inbox, linked to the relevant vehicle in your inventory.

Email

Your sales inboxes come together centrally in Autaxo. No more switching between your email client and the vehicle file.

The WhatsApp lead integration is marked as available soon. Existing business numbers are intended to connect; Autaxo no longer provisions new numbers.

Instagram

Instagram direct messages become leads, so social media inquiries no longer get lost in the daily rush.

From First Contact to Closing the Sale

The inbox is not an isolated mailbox. It is the beginning of your sales process. Inquiries, vehicles, status, and customer history all work together in Autaxo.

One Inbox for Connected Channels

Inquiries from supported and enabled integrations arrive centrally. The WhatsApp lead integration is announced as available soon.

Reply Directly from Autaxo

Reply through the relevant supported channel without switching between multiple apps and portals.

Connect Inquiries to Customers and Vehicles

Autaxo automatically matches new leads to customers. Platform inquiries also remain linked to the requested vehicle.

Structure Instead of a Message Wall

Customer details are extracted into a structured form, and lead summaries provide the context you need for the next response.

Collaborate as a Team

Multiple salespeople work in the same inbox and see what has already been completed. No duplicate replies and no forgotten customers.

From Inbox to CRM

The first contact becomes part of the customer history. Notes, follow-ups, and buyer matching connect seamlessly with customer management.

Reply Faster, Sell More

Triage and match leads in one place, then reply through supported channels.

Why Scattered Inquiries Cost Revenue

In the used car trade, the dealer who replies first and reliably wins. Scattered channels make that difficult.

Inquiry in the Wrong Inbox

When messages arrive across several channels, it is easy to miss one. That could be the inquiry that costs you the sale.

Hours Before a Reply

Respond too late and the customer may choose a faster dealer. In the used car trade, short response times can determine who closes the sale.

No Shared Team Overview

Without a shared inbox, nobody knows who has already answered which inquiry. Customers receive duplicate replies or no reply at all.

Missing a Channel?

Do you use other inquiry sources? Let us know. We are continually improving Autaxo.

Suggest a channel

Lead Management FAQ

Which channels come together in the inbox?

Enabled channels and integrations feed the central inbox. Availability depends on your configuration. The WhatsApp lead integration is currently marked as available soon.

Can I reply directly from Autaxo?

You can reply from the inbox through supported and enabled channels. For WhatsApp, this will apply after the announced integration becomes available.

Are inquiries automatically assigned to a vehicle?

Inquiries from mobile.de include the requested vehicle and are linked immediately. You can see the vehicle, price, and status next to every message without searching.

Can my team work together in the inbox?

Yes. Multiple employees can access the same inbox and see what has already been answered. Communication remains consistent, with no duplicate replies or missed messages.

Does an inquiry become a lead in the CRM?

Yes. An incoming message becomes a contact with a complete history. Inquiries, notes, and follow-ups connect with customer management, turning the first contact into a traceable sales process.

How will WhatsApp connect?

The WhatsApp lead integration is currently marked as available soon. It is intended to connect an existing business number; Autaxo no longer provisions new WhatsApp numbers.

Never Miss Another Inquiry

Try Autaxo free with no time limit and bring all your channels into one inbox. Cancel monthly.