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CRM • Leads • Customer Management

CRM and Customer Management
for Car Dealers

From the first inquiry to the next purchase, Autaxo helps you track leads, manage customers, and make sure no sales opportunity is missed.

  • Lead Capture
  • Customer Database
  • Follow-Up Reminders
  • Prospect Matching
  • Sales History

Customer Management for Car Dealers in One Workflow

From lead capture and follow-ups to repeat-customer care, Autaxo brings CRM, task management, and sales history together for car dealers.

01

Capture Leads from Every Channel

Inquiries from mobile.de, your website, phone calls, and walk-ins arrive in one place. This prevents broken handoffs and lost contacts.

02

Central Customer Database

Contact details, notes, documents, and purchase histories are available in a structured record. Everyone on your team works with the same information.

03

Tasks and Reminders

Plan follow-ups, callbacks, and appointment tasks with due dates. This significantly reduces the number of forgotten inquiries.

04

Match Prospects with Vehicles

Assign suitable vehicles to customers and prioritize your hottest leads. Turn existing inventory into revenue faster.

05

Sales History for Repeat Customers

See who bought what and when at a glance. This improves after-sales service, trade-ins, and repeat sales.

06

Team Access and Exports

Salespeople work in the same system at the same time with clear ownership. Export data and analyses whenever you need them.

More Sales, Fewer Forgotten Leads

Leads, tasks, matching, and history in one place.

Start Using the CRM

Questions About CRM and Customer Management

Are mobile.de inquiries imported into the CRM automatically?

Yes. Incoming leads from common channels can be collected centrally and assigned directly to a team member or workflow stage.

Can I add notes to customer records?

Yes. Save conversation notes, preferences, appointments, and internal comments for each contact so your team communicates consistently.

Does it include task management and follow-up reminders?

Yes. Tasks with due dates and owners help you complete callbacks and follow-up activities reliably.

Can I see which customers have bought more than once?

Yes. The sales history shows previous purchases and interactions. This helps you identify repeat customers and target them with relevant offers.

Is the CRM suitable for smaller dealerships?

Yes. Autaxo works for both independent dealers and teams with several salespeople. Start with a lean workflow and expand your processes later.

Can I export customer data?

Yes. You can export customer data and analyses for purposes such as internal reporting or collaboration with external partners.

Note: This content is provided for general guidance and does not replace professional tax or legal advice.

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