Premium Support.
From setup to daily work.

Premium Support is included exclusively in DMS Business. It covers contract and vehicle setup, marketplace connections, team access, customer records and agreed data cleanup, introductions to bookkeepers or tax advisors, personal onboarding, guidance through your first real transaction, follow-up, and prioritized support requests. These Premium Support services are not included in DMS One or DMS Pro.

We take your existing contract templates and configure them in Autaxo. You can then use these templates to create contracts directly in Autaxo.

Yes. In addition to your current inventory, we can import older vehicles on request. We agree together which vehicle records you would like to bring across.

We show you how to work with Autaxo, walk through the workflows together, and answer your questions about getting started. This helps you get familiar with the system for daily work at your dealership.

Yes. We create all your customer records in Autaxo, including without any accounting setup. On request, we can also add debtor and creditor details for your accounting export, for example to DATEV.

Yes. We help set up the connections to mobile.de and AutoScout24, create employee accounts, and configure roles and permissions together with you.

Yes. We accompany your first real purchase or sale in Autaxo through to the invoice. This lets you learn the workflow using a transaction from your dealership.

We review your customer data, including duplicate debtor and creditor records. We agree how to handle these records and any corrections with your dealership and/or tax advisor before making changes.

We follow up after you start using Autaxo to discuss your experience and answer questions from daily work. Your support requests also receive priority as part of DMS Business.

Yes. If needed, we can introduce you to a bookkeeper or tax advisor. Premium Support covers the introduction; you agree any services and fees directly with the external provider.